Fixing Permissions of Quilt-Pro products on Macintosh computer

This first set of instructions are shorter and a little easier, but require downloading a short script to your computer.

  1. First of all, make sure you are logged in to your Macintosh with an admin account.

  2. Download the following file: fixPerms.command.zip

  3. Place the file in the program folder where you need permissions fixed. (NOTE: the script only runs in the Foundation Factory, Quilt-Pro 5, or Carol Doak 300 folders. If you have a different folder you need to fix, contact tech support for instructions).

  4. Double click on the zip file. A file named fixPerms.command appears in the folder.

  5. Double click on the fixPerms.command file. A Terminal window should open and you will be prompted for a password. Enter your login password. If the Terminal window doesn’t open or you get an error from Finder, contact tech support or try the instructions using Finder that follow instead.

  6. After a short period of time, you will see the message, Process Completed. After this appears you can Quit the Terminal program. You are finished fixing the file permissions. If you were having problems running an updater, go back and try running the update again.

If you don’t want to use the script, or get an error using it, you may also do the following steps in Finder to fix permissions:
(These steps are a little more involved)

  1. Open Finder window

  2. Goto Applications

  3. Locate the program folder and select it (do not open it).

  4. Get Info on the folder (either File/Get Info menu, Command-I, or right click/control-click
    and choose Get Info).

  5. Look at the bottom of the window (scroll down if you need to) and find
    Sharing & Permissions.

  6. If the Sharing & Permissions part is not expanded, click the triangle to
    the left so you can see the Permissions.

  7. Click the little lock on the bottom right of the window to enable
    changing permissions. You’ll be asked for you password, enter it. If you
    enter it correctly, the +|- buttons to the left will become enabled.

  8. Click on the word ‘everyone’ to highlight it. It most likely says ‘Read
    only’ to the right of ‘everyone’.

  9. Click on ‘Read only’ and change it to ‘Read & Write’.

  10. At the bottom of the window is a button with a little gear and a down
    arrow on it. Click on that button and choose the option ‘Apply to enclosed
    items’.

  11. You’ll be asked if you want to apply the selected owner, group, and
    permission to all of the items. Click on OK.

  12. A status window will appear for a short while, then disappear. When it
    disappears, close the Get Info window. You are finished fixing the file permissions. If you were having problems running an updater, go back and try running the update again.