Quilt-Pro Systems, Inc  Support

 

Can’t find your serial number?  


Here are some suggestions on where to look for the serial number for your program(s):

Quilt-Pro 6 (Windows) & Quilt-Pro 5 for Mac – If you purchased a "download only" directly from our website, and your purchase was after June 1, 2017 log into your account and look in the Downloads section of the account for the serial number. 

If your purchase was prior to June 1, 2017, the serial number will be in the order confirmation email that was sent to you after you completed your order.  If you have lost your email, you may contact us for the number (see below).  Please let us know the full name, address and email address used when you placed the order. 

 

Quilt-Pro 6 (Windows) on USB; If you purchased Quilt-Pro at a quilt show or quilt store, your serial number is inside the USB drive in a file labeled with either "serial number" or the actual serial number which looks like this:

QPW0600C-xxxx-xxxx-xxxx-xxxx

Insert the drive into the USB port and view the contents of the drive. It should appear similar to the image below. Please note: your drive will only show one of the items with arrows in the image. Once you locate your serial number, you may use the Internet button to activate.

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Quilt-Pro 5 for Mac on USB

If you purchased Quilt-Pro at a quilt show or quilt store, your serial number is inside the USB drive in a file labeled with either "serial number" or the actual serial number which looks like this:

QPW0501C-xxxx-xxxx-xxxx-xxxx

Insert the drive into the USB port and view the contents of the drive. It should appear similar to the image below. Please note: your drive will only show one of the items with arrows in the image. Once you locate your serial number, you may use the Internet button to activate.

 

Quilt-Pro 3, 4 and 5 (Windows) and Quilt-Pro 5 for Mac purchased with a ManualThe serial number will be on the back cover of the users guide.

 

Foundation Factory (Windows and Mac) – ordered as a download or download and CD – the serial number will be in the order confirmation email that was sent to you after you completed your order.  If you have lost your email, you may contact us for the number (see below).  Please let us know the full name, address and email address used when you placed the order.

Foundation Factory – Ordered as a CD only.  Open the CD case and look at the left inside cover for a sticker with the serial number.  

Foundation Factory Special Edition (Windows and Mac) – This includes Carol Doak’s 300 Paper Pieced Blocks, Carol Doak’s Mariner’s Compass Stars and Carol Doak’s Simply Nine Patch.  These programs do not require a serial number.

Block Factory (Windows only) – ordered as a download or download and CD – the serial number will be in the order confirmation email that was sent to you after you completed your order.  If you have lost your email, you may contact us for the number (see below).  Please let us know the full name, address and email address used when you placed the order.

Block Factory – Ordered as a CD only
.  Open the CD case and look at the left inside cover for a sticker with the serial number.

Print and Sew  (Windows only) – ordered as a download or download and CD – the serial number will be in the order confirmation email that was sent to you after you completed your order.  If you have lost your email, you may contact us for the number (see below).  Please let us know the full name, address and email address used when you placed the order.

Block Collections – No serial numbers are required for the Block collections.

Strip Piecing Wizard
– the serial number will be in the order confirmation email that was sent to you after you completed your order.  If you have lost your email, you may contact us for the number (see below).  Please let us know the full name, address and email address used when you placed the order.

Request  a serial number: click here.  Please include the full name, address, and email address used when you placed the order.  If your order is not in our database, we may request more information.