Foundation Factory for Macintosh – Commonly asked Questions
Q. Will my Foundation Factory programs work in Lion, Snow Leopard or Mountain Lion?
Q. Will my Foundation Factory programs work in Lion, Snow Leopard or Mountain Lion ?
Yes, Foundation Factory will work on Lion, Snow Leopard and Mountain Lion, Once you install the update, open the program named Foundation Factory 3.. If you have older versions installed and you have just upgraded to any of these OS versions you can find updates here:
Once you install the update, open the program named Foundation Factory 3.
Please note: that you may be required to re-enter your Foundation Factory serial numbers after updating the program. Be sure to have all your serial numbers handy or you will not be able to use the Foundation Factory 3 application file.
If you cannot locate your serial numbers, email tech support to request them. Be sure to include the name, address, and email address you used when purchasing the programs. In addition, we MUST know the name of the Foundation Factory Edition you purchased. One way to tell is to open Application folder, then open the Foundation Factory "Blocks" folder. All the installed programs will be listed. Send us the complete name of the program you need a serial number for.
Q. After installing Foundation Factory, I can’t see any blocks. What happened?
To fix this, you need to be logged into an admin account.
1. Open Finder window
Q. When installing Foundation Factory, I get a message that the installation failed. What do I do now?
To open the program: Open the Application folder, look for and open Foundation Factory folder, then open the Foundation Factory
If the Foundation Factory application file won’t open, please contact tech support for further instructions. Click here for tech support
Q. When I click on the block files to open I get an error message or the files are gobbly gook? Why?
For this program, you must open the application file to view the block files. Here is how: Go into Applications, look for and open the
Q. How do I print multiple copies of a pattern on one page?
In many programs, the copies box means how many pages do you want to print. In Foundation Factory, it means how many actual
Q. What is the version of Foundation Factory?
Here is how to check. Go to the Foundation Factory menu at the top left of the screen. Click on About Foundation Factory. The version number should be shown in small letters by the Foundation Factory graphic.
Q. I want to use the blocks from Foundation Factory in Quilt-Pro, how do I do that?
A. At the moment the blocks that install into Foundation Factory do not work in Quilt-Pro 5. However, you may contact tech support for those files. When you do, please include your serial number.