View Cart   
For Special Offers:
Support

Product Support
Support Request
Product Updates
Forums

 

Need help with installing your programs?
Look below for the answers to common installation problems

Installing Quilt-Pro and other programs on 64-bit versions of
Windows Vista, Windows 7 or Windows 8

If you are unable to install your Quilt-Pro Systems program on Windows Vista, Windows 7 or Windows 8+ , the problem is actually with the "auto run" program that starts the installer. Here are two ways to deal with the auto run program so that you can install your software:
 
Solution #1
 
When you insert the disk in the drive, the program should attempt to launch an install wizard for the program automatically. In this case, the AutoPlay dialog box will appear. However, instead of choosing to 'run Autorun.exe' or install the program, you should choose to 'Open folder to view files'. Then locate the program's setup file, called Setup or Setup.exe. Right Click on the file and choose Run as Administrator. When it asks you if you want the program to run, choose Allow.
 
Solution #2

If the AutoPlay dialog box doesn't appear but gives you an error message, click cancel to clear the error message. Then go to the Start button, click on the Computer icon. Once in the Computer screen, you should see the CD with the program icon. Right-click on the icon and choose 'Explore' or "Open". Then locate the program's setup file, called Setup or Setup.exe. Right Click on the file and choose Run as Administrator. When it asks you if you want the program to run, choose Allow.

Solution #3:  For Windows 8 you can try:

If the AutoPlay dialog box doesn't appear automatically, but gives you an error message instead cancel out the error message. Open the disk drive again.  Then Hold down the Shift key as you insert CD into your computer.  AutoPlay dialog box will appear. However, instead of choosing to 'run Autorun.exe' or install the program, you should choose to 'Open folder to view files'.  Then locate the program's Setup file, called Setup or Setup.exe. Double Click on the file to install. When it asks you if you want the program to run, choose Allow.  Then follow the on screen instructions.